Robots help dispense 1.7m medicines since 2014 in UAE

July 05, 2019

Over 523,000 patients have benefitted from the smart pharmacy service's accuracy.


Robots have helped dispense over 1.7 million prescription medicines in the Capital since 2014, the Abu Dhabi Health Services Company (Seha) has revealed. Over 523,000 patients have benefitted from the smart pharmacy service's accuracy. 

Dr Maha Al Ghufli, corporate pharmacy manager at the Seha, said: "The smart pharmacy service has succeeded in improving the accuracy of prescriptions, eliminating over-prescription and reducing waiting times.

Virtus is a participating brand at Ahrend Healthcare Inspiration Studio

April 27, 2019

Virtus is proud to be a participating brand of the Ahrend Healthcare Inspiration Studio. Royal Ahrend and Massa have joined forces to create a state-of-the-art healthcare innovation and inspiration studio in the heart of Dubai Design District. The Ahrend Healthcare Innovation and Inspiration Studio has been designed to achieve the following principles;

  • Create a functional interior environment that meets all the healthcare requirements and regulations,

  • Establish an innovative and timeless space complying with the wellbeing design principles,

  • Improve healthcare design-oriented solutions for that meet today’s patience demands

  • Showcase the latest equipment and sustainable materials

  • Automated Light & Temperature Control

April 09, 2019

Intouch Health, ranked 2019 Best in KLAS for Virtual Care Platforms, announces the release of the industry’s first fully integrated, end-to-end virtual care platform. Solo by InTouch delivers enterprise solutions to provide scalable, patient-centric telehealth for any use case in any setting – with packages enabling compelling price points for every situation.

Solo™ by InTouch delivers enterprise telehealth for every use case and clinical setting on a single interface

Virtus introduces NanoClinic to bring world-class care via telehealth… anywhere… anytime.

March 20, 2019

Powered by Virtus' technology partners, NanoClinic aims to revolutionize care delivery in the region.

Abu Dhabi, UAE, March 21, 2019 : The Management of UAE based Virtus Trading LLC today announced a unique concept called NanoClinic with the goal of leveraging telehealth technology to connect patients with healthcare providers and expand access to care. NanoClinics shall give patients convenient access to their clinicians at alternative care sites within communities — or in regions where there is not enough demand for full-sized clinics.


Kiosks are all the rage in retail and service industries. They come in many form factors, ranging from the fully enclosed chambers to much smaller, semi-enclosed booths that we see in pharmacies. However, kiosks haven’t been able to make the difference for providers and patients. One of the reasons being the lack of physical presence of a caregiver and the user-friendliness for first-time users of medical devices.


In addition to having a full-time nurse available, Nanoclinic will also include Medical devices for capturing all vital signs, a Point of care laboratory system for immediate lab results, a state-of-the-art robotic pharmacy for automated and secured medication dispensing and a designated area for connecting the patients with clinicians for an immediate consult. A Nanoclinic will have a minimum dimension of 6mx6m which makes it possible to be deployed at any community areas such as shopping malls, parks, corporate offices etc. NanoClinic will leverage the power of the Virtus' medical technology partners and telehealth partner - InTouch Health whose Operating System powers telehealth programs at many of the world’s top health systems. When deployed by a Healthcare provider, the solutions used in Nanoclinic will be tightly integrated with their IT System thus enabling continuity of care.  


Anil Pinto – Executive Director at Virtus said “At Virtus, we believe virtual care can be the bridge of consistent patient engagement that not only increases access to care but also drives improved care coordination and decreases cost for all stakeholders. In a time where our industry is rapidly evolving, we see this as an opportunity to bring virtual care to patients in a whole new way that intersects with patients in convenient locations. We firmly believe that NanoClinic will potentially help hospitals provide patients and communities with access to quality, convenient healthcare anywhere anytime. Given the company’s unique network of technology, Health Informatics, and clinical expertise, Virtus has an unprecedented capability to help the region solve these issues pertaining to convenient access to care.”


NanoClinics shall serve as a foundation for healthcare organisations to configure capabilities like intake, documentation or scheduling and to close workflow gaps and create a telehealth solution unique to them.

About Virtus : Established in 2007 with offices in Abu Dhabi and Dubai, Virtus Trading LLC, from its humble beginnings, today employ more than 40 professionals and offers customers advanced medical solutions for Acute Care, Medication Management, Health Informatics, Respiratory Therapy and Diagnostics while adhering to strict international standards, and the highest principles of business ethics. Virtus strives to be a trendsetter in both technology and design and continues to offer innovative solutions in the medical field with plans to expand into the regional market with its current portfolio of products as well as any new products considered lucrative. Virtus offers health systems a full range of solutions to efficiently deliver Consumer, Specialty, and Emergent virtual care for any care environment. 

The 1st GCC Telehealth Innovation Forum sets the platform to revolutionize care delivery through Virtual Care

March 16, 2019

Virtus is proud to be associated as a Platinum sponsor and exhibitor at the 1st GCC Telehealth Innovation Forum - an annual and much-anticipated event on the scientific/educational conference calendar. The forum, which was held on Saturday, March 16th at the Four Seasons Hotel in Kuwait, attracted record registrations and is all set to become one of the outstanding conferences in the Middle East region that are focused on Telehealth / Virtual Care. The conference provided a wonderful balance of local and international experts, and allowed interaction between and during sessions.

This Ministry of Health and Kuwait Association of Surgeons endorsed meeting brought together 250 delegates from a multidisciplinary background including Undersecretaries, Assistant Under Secretaries, Chairmen of Councils, Head of Departments, Consultants and Matrons, C-Suite executives of Private health organisations, Health IT and Biomedical specialists. Delegates came not only from Kuwait, but across the GCC, US, UK, and Europe. 


The event also witnessed the launch of the Kuwait Surgical Telehealth Network, a first of a kind in the region, by the Minister of Health. 

Eleven Speakers included two Ministry of Health members - Dr. Salman Al-Sabah (Keynote Speaker) and Dr. Maitham Husain (NBKChildrens Hospital | Kuwait) and Nine international speakers - Dr. Jennifer Fang (Mayo Clinic | USA), Dr. Elham Saeed Al Neaimi (Dubai Health Authority | UAE), Prof. Franca Melfi (University of Pisa | Italy), Prof. Ulrich Stock (Royal Brompton & Harefield NHS Foundation Trust | UK), Dr. Giles Davies and Dr. Nick Plowman (Bupa Cromwell | UK), Mr. Joseph Devivo (Intouch Health | USA) and Ms. Cynthia Gonzalez & Dr. Imad Yamout (Cook Children's Hospital | USA) 

GCCTHIF encouraged multidisciplinary attendance and attracted disciplines with varying levels of knowledge and experience. The outcomes of this conference will help strengthen Virtual care across the GCC region. 

February 06, 2019

Kuwait, a country which has made substantial progress in implementing telehealth solutions, has been chosen by the event organizers to hold the 1st GCC Telehealth Innovation Forum. The event is scheduled to be held on 16th March and several international and national speakers have been roped in to share best practices for telehealth coverage, clinical and business workflow models, and achieved outcomes.



Reducing administrative burden in value-based care models and allowing providers to focus on patient-centered care are key priorities for the region. Telehealth and value-based care go together like hand and surgical glove. It's cost-effective, efficient, and convenient for patients. Yet, Technological and regulatory barriers keep health systems from making the most of virtual care.

SEHA to transform medication handling through Robotic Pharmacies

April 30, 2018

Virtus announced that Abu Dhabi Health Services Co. (SEHA) has awarded them the contract for Seven Robotic pharmacies (Rowa Vmax by BD) aimed at addressing the special challenges of medication management at SEHA hospitals. Once implemented, it would be one of the largest deployments by a Health organisation in the region. The Robotic pharmacies will be deployed at five locations namely  Tawam Hospital (Tandem system), Sheikh Khalifa Medical Center (Two Rowa Systems), Al Rahba Hospital (Rowa Vmax), Baniyas Clinic (Rowa Vmax) and Oud Al Touba Clinic (Rowa Vmax). It will serve the purpose of Automated medication storage and dispensing system for Out Patient Pharmacy and shall be interfaced with the Hospital information System - Cerner/Mallafi and Oracle. The system is designed with maximum automation in mind combined with optimum flexibility and includes a fully automatic input system that is customized to SEHA' specific requirement. ROWA shall have a box storage capacity ranging from 25,000 to 60,000 boxes. In 2014, SEHA had already deployed the first Robotic Pharmacy in UAE at the Mohamed bin Zayed clinic.  For more details contact Khalid Walid (Deputy General Manager) or call 056 991 1839

Virtus' Health Informatics solutions adds value to MOHAP Annual meeting

April 16, 2018

Virtus' Health informatics solutions for High and low acuity were the key solutions that were presented at the Annual meeting hosted by the Hospital sector of the Ministry of Health and Prevention. The key purpose of the meeting was to assess performance levels, to devise future roadmaps and proactive solutions to improve the quality of services, and to enhance the happiness of patients and clients. 

February 21, 2018

As part of the Dubai Health Authority’s participation in the UAE Innovation Month 2018, the authority showcased some of the latest innovations and achievements in healthcare at the DHA’s Innovation Hub from 22nd to 28th February at City Walk, Dubai. One of these innovation is the Dubai Robodoc (InTouch Vita) which is used for the Smart Headache clinic. The Smart Headache Clinic is an extension to the two multidisciplinary headache clinics in Nad Al Hamar Health Centre and Al Barsha Health Centre, launched by the DHA last year, to follow-up with existing patients through telemedicine using RoboDoc.

Intouch Health and Decisio Health partner to provide clinical surveillance for critically ill

February 07, 2018

InTouch Health, with its leading enterprise telehealth platform, and DECISIO Health, a healthcare company that drives personalized proactive real-time clinical decision support for acute-care provider systems for early recognition and intervention of clinical decompensation, today announced a partnership to integrate DECISIOInsight with the InTouch Telehealth Platform. The integration enables clinicians to remotely manage high-risk patients at the bedside or remotely using DECISIO’s easily accessible clinical surveillance data visualization platform, DECISIOInsight, embedded within InTouch Health’s telehealth platform and devices.

InTouch Health® "Highest-Performing Vendor"(1) in KLAS® Telehealth Virtual Care Platforms 2017 report

October 16, 2017

InTouch Health, the leading enterprise telehealth platform, announced today the company is profiled as the highest rated vendor included in "Telehealth Virtual Care Platforms 2017," a performance report published by KLAS. KLAS interviewed 108 unique healthcare organizations in the study of nine leading telehealth vendors providing services in virtual clinics, urgent care and telespecialty consultations.

Dubai Health Authority announces the launch of the telemedicine service at the PHC's headache clinic using RoboDoc

September 26, 2017

Dubai Health Authority announced the launch of the telemedicine service at the PHC's headache clinic using RoboDoc. Patients at Al Barsha Health Centre can now receive consultation through the RoboDoc from Rashid Hospital's neurology doctors. During the consult, the patient talks to the specialist directly in the presence of Family medicine doctors to provide a well-rounded treatment plan.

Dubai links Life-Support Devices to Central Database - Gulf News

August 08, 2017

Virtus implements Wave 1 and Wave 2 of  Medical Device Integration for DHA’s  Salama project using Capsule Tech Technology


Hundreds of life-support devices and critical care equipment such as ventilators, dialysis and anesthesia machines, cardiac and fetal monitors and incubators in all Dubai government hospitals are being linked to a central database of patients. ​This integration will ensure that all patient medical records will be unified and be accessible electronically through a unified patient portal eventually making medical records at the DHA a completely paperless project.

UAE Ministry of Health and Prevention deploys Smart Pharmacy at Fujairah Hospital

July 23, 2017

"الصيدلية الذكية" آخر الصيحات الطبية المبتكرة في قطاع الرعاية الصحية للمرضى

"Smart Pharmacy" is the latest medical innovation in the healthcare sector for patients

May 01, 2017

Abu Dhabi Health Services Company (SEHA) has launched a pilot phase of telemedicine, in line with its vision to lead the way in providing integrated health care with the highest standards of international quality and safety

January 15, 2017

View a great video by Lighthouse Productions who was commissioned by the Ministry of Health & Prevention, UAE to produce an exclusive video presentation of the UAE's first robotic pharmacy at Fujairah Hospital. First of it’s kind in the UAE, the e-pharmacy services will dispense prescriptions in record time and saves time for the patient and provides more efficient overall pharmacy services. LHP was involved from the concept stage and designed the complete production video which helps showcase the future of UAE' s pharmacies. Here is the final cut! To view their extensive portfolio of services, visit LHP website (

Qualcomm’s Capsule Software Named 2015-2016 Best in KLAS for Medical Device Integration Systems

March 14, 2016

Qualcomm Incorporated announced that Capsule Technologie, a wholly owned subsidiary of Qualcomm Life, Inc., and its DataCaptor™ software has been awarded Category Leader for medical device integration systems, according to the annual “2015-16 Best in KLAS Awards: Software and Services” report. Receiving this award for the second consecutive year, Capsule’s DataCaptor (now SmartLinx™ Medical Device Information System) enables hospitals to effectively integrate medical device data into their electronic medical record systems and other enterprise applications.

January 17, 2016

Health specialists in Dubai will soon be able to attend to patients remotely as Dubai Health Authority (DHA) launches the pilot phase of its first telehealth project. The RoboDoc, that was first introduced in September last year at Hatta Hospital, promises to cut down on waiting times while allowing doctors to operate even when away from emergency rooms and will be introduced in the second phase. The doctor-on-wheels has already saved a few lives that could have been at risk if precious time was spent on transporting the patients from remote areas to Dubai for treatment.

Robot dispenses medicines at Universal hospital

June 25, 2013

Accredited by Joint Commission International, the gold standard in global quality healthcare, and the winner of prestigious Sheikh Khalifa Excellence Award 2016 (SKEA), Universal Hospitals offers multispecialty tertiary care with medical expertise and technological capabilities at its core.  View the article on how Universal Hospitalised revolutionised Medication dispensing at their pharmacies using ROWA Smart Systems.

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